How Can I Trust Your Nursery for My Child?

We’re glad you want the answer to this question, that is how the industry will keep up its standards and ensure the welfare of children using child care across the country.

First of all, let’s reassure you of our qualifications and reports. All of our child care staff have been DBS checked and passed their NVQ Level 2&3 in Child Care, they also hold the relevant first aid, food hygiene and safeguarding certifications. These are regularly updated through staff training and our procedures are reviewed on an on-going basis to ensure we’re delivering the very best care for your children.

Our team has over 25 years combined child care experience and our day care centre has been delivering trusted child care for over 10 years. Most satisfying for our team and most reassuring for you as a parent was our recent Ofsted inspection in 2015, reflecting the safe and good practices we adhere to, Ofsted rate our child care service as Outstanding.

Hopefully you’re comforted that we uphold the highest standards and follow all necessary regulations when it comes to your child’s care. In terms of our service who better to refer to than our existing customers, parents just like you who had the difficult choice of choosing a child care provider. See our testimonials and should you wish to speak directly with our parents, let us know and we’d be delighted to set this up for you.

In terms of more practical things we offer to gain your trust we provide the following;

  • Taster Sessions – Ease your child in with a morning or afternoon play session so you can see if we’re a good fit for your little one.
  • Settling in Period – For the first few weeks we ensure your child is welcomed, helped to make new friends and listened to.
  • Parent Communication – We communicate with you regularly from daily updates when you collect your child to phone calls and parent meetings.
  • Feedback Requests – We’re constantly seeking feedback from both parents and children to ensure our services match your and your child’s needs.

If you’d like to arrange a viewing to meet our team and see our facilities, please call on 020 7403 9827.